FAQ

  • What types of vehicles does ARS Towing tow?

    ARS Towing offers towing services for cars and trucks.

  • How quickly can ARS Towing respond to a towing request?

    ARS Towing strives to respond to all towing requests within 30 minutes or less.

  • Does ARS Towing provide storage for towed vehicles?

    Yes, ARS Towing provides secure storage for towed vehicles in a fenced and monitored facility.

  • What areas does ASR Towing serve in Philadelphia and surrounding counties??

    We proudly serve Philadelphia, Bucks County, and Montgomery County, including surrounding areas. Contact us to confirm if we can assist you in your specific location.  If you're searching for a "tow truck near me", we’ve got you covered. 

  • What towing services do you offer?

    We offer a full range of professional towing services, including:

    Emergency towing

    Flatbed towing

    Long-distance towing

    Accident recovery

    Winch-out and off-road recovery

  • Do you offer roadside assistance too?

    Yes! In addition to towing, we provide:

    Jump starts 

    Flat tire changes 

    Lockout service 

    Fuel delivery 

     If you’re stuck on the road, we can get you moving again—fast. 

  • How much does towing cost?

    Towing rates vary based on distance, vehicle type, and the services required. For local tows within 5 miles, ARS Towing charges $150. However, if you were involved in an accident, the price increases to $249, plus labor costs. For a free estimate tailored to your situation, please call us at 267-230-3637. Contact us now for a quick and accurate towing service estimate.

  • Can you bill my insurance or roadside assistance provider?

    We work with many insurance and roadside assistance providers. Let us know your provider when you call, and we’ll let you know if direct billing is available.

  • Do I need to be with the vehicle to have it towed?

    In most cases, yes. However, exceptions can be made if we receive proper authorization from the vehicle owner. Contact us to discuss your specific case. 

  • What should I do if I’ve been in an accident?

    First, make sure everyone is safe and call emergency services if needed. Then contact us—we’ll help tow your vehicle to a repair shop, your home, or a location of your choice. 

  • Is your towing company licensed and insured?

    Yes, we are fully licensed, insured towing company, and committed to safe, professional service. oes here

  • What forms of payment do you accept?

    We accept a variety of payment methods for your convenience, including:

    Credit and debit cards

    Digital payment (Apple Pay, Cash App, Venmo)

    Bank transfers (Zelle)

    Cash

  • ARS Towing provides local towing service?

    Learn more abot our local towing service here.

  • Do you offer flatbed tow truck?

    Yes, ARS Towing offers flatbed towing services. Learn more aboth our services here.

  • Does ARS Towing have good customer reviews on Google?

    Yes. ARS Towing is proud to have 5-star Google rating from satisfied customers in Philadelphia and surrounding areas. We encourage to check our Google reviews here.

  • How can I contact ARS Towing for emergency roadside assistance?

    You can contact ARS Towingfor emergency roadside assistance and towing by calling them directly or using the contact details below:

    📞 Emergency Contact Phone:(267) 230-3637 — Call this number anytime you need immediate roadside help or towing service. ARS Towing

    📍 Location Address: 505 Keystone Rd, Suite E, Southampton, PA 18966 — Serves Southampton and surrounding areas in Bucks County and beyond. ARS Towing

    They offer emergency towing, roadside assistance (like jump starts, lock-outs, fuel delivery), and vehicle recovery services. ARS Towing

  • Does ARS Towing provide long-distance towing services?

    Yes.
    ARS Towing provides long-distance towing services in addition to local towing and roadside assistance. We use professional flatbed tow trucks to safely transport cars, SUVs, and light trucks to destinations beyond the local area.

    For long-distance towing from Southampton, PA or anywhere in Bucks County, contact ARS Towing for availability and pricing.

  • Can you recommend affordable towing services in Montgomery County?

    Yes. ARS Towing serves Montgomery County and offers reliable towing and roadside assistance. Call for a great towing service.

  • Do you provide towing for lowered cars?

    Yes, ARS Towing specializes in towing lowered cars, custom builds, and vehicles with low ground clearance. Towing a modified or lowered vehicle requires more than just a standard tow truck; it requires specialized equipment and a delicate touch. To ensure your car remains damage-free, we utilize:

    Low-Angle Flatbed: We use flatbeds with extended ramps or "low-tilt" capabilities to accommodate even the lowest splitters and side skirts.

    Race Ramps & Specialized Blocking: Our drivers carry professional-grade race ramps to create a gradual incline, preventing any scraping or bumper damage during the loading process.

    Soft-Strap Tie-Downs: We avoid using metal hooks on your suspension or wheels. Instead, we use high-strength soft straps to secure your vehicle safely by the tires.

    Experienced Operators: Our team is trained specifically in the geometry of lowered vehicles, ensuring your exhaust, oil pan, and body kit stay perfectly intact.

    Whether you have a stanced show car, a track-ready sports car, or a luxury vehicle with an aftermarket drop, ARS Towing provides the precision care your investment deserves.

  • How long does a tow take in Philadelphia?

    At ARS Towing, we strive for an average response time of 30 to 60 minutes for most calls within Philadelphia. However, "towing time" involves two parts: the arrival time (ETA) and the actual hook-up process.

    Because Philadelphia presents unique driving challenges, the total time can vary based on several local factors:

    Traffic & Time of Day: During rush hour on I-95, the Schuylkill Expressway (I-76), or Roosevelt Boulevard, travel times for our drivers may increase. We always dispatch the closest available unit to minimize your wait.

    Service Type: A simple jump-start or lockout service is often faster than a complex recovery or towing a lowered vehicle, which requires precision equipment like race ramps and low-angle flatbeds.

    The Hook-Up: Once our driver arrives, the loading process typically takes 10 to 20 minutes, depending on the vehicle's condition and location.

  • Can you tow electric vehicles (EVs) like Teslas?

    Absolutely. ARS Towing is specialize in towing electric vehicle. Towing an EV requires a flatbed tow truck to prevent damage to the regenerative braking system. ARS Towing uses specialized flatbeds and manufacturer-approved lifting points for all EVs and luxury hybrids. Our drivers certified by Tesla model (S, 3, X, Y, and Cybertruck), as well as brands like Rivian, Lucid, Polestar, Ford Lightning, and more.

    To ensure your EV remains protected, we follow a strict safety protocol:

    Exclusive Use of Flatbeds: We never "flat tow" or use standard hook-and-chain trucks for EVs. We utilize flatbed trailers to ensure all four wheels remain off the ground, as mandated by manufacturers like Tesla.

    Transport & Tow Mode Activation: Our drivers are trained to help you navigate your vehicle’s touchscreen to engage Transport Mode or Tow Mode. This releases the electronic parking brake and prevents the vehicle from locking up during the winching process.

    Specialized Winching Points: We use the manufacturer-designated tow eye (found in your trunk or frunk) to winch the car onto the bed, avoiding any contact with sensitive underbody battery panels or aerodynamic sensors.

    8-Point Tire Tie-Downs: We secure your EV using high-strength wheel straps.

    Low-Voltage (12V) Support: If your EV is "bricked" due to a dead 12V battery, our drivers carry portable power units.